LeoVegas Review 2019

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Overview
  • Currencies: INR, USD, EUR, GBP

    + a lot more!
  • License: Malta Gaming Authority

    Gambling Commission

    Curacao License

    + a lot more!
  • Products: Slot Machines, Table Games, Live Casino, Table Games
  • Payment Methods: Visa, Mastercard, Trustly, Skrill, NetEller, Paysafe
  • Customer Support: LiveChat

    support@leo.com

    FAQ
  • Opening Hours: 24/7
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The King of mobile casinos

One review to rule them all – I’ve spent countless hours dissecting LeoVegas for this review. It’s by far the most in-depth review of LeoVegas online. You will find everything LeoVegas has to offer, from welcome bonus to exclusive slot machines, dedicated Live Casino and much much more.

Tips: If you are looking for something specific. Like the welcome bonus, I recommend you to use the table of content below! Enjoy.

Did you know that Leo is Latin for Lion? And that Vegas is the city where dreams come true? Put the two together and you have LeoVegas – an online casino known for driving innovation and taking big risks!

Founded 2012 with an idea, that made other casinos laugh – LeoVegas was out on a mission to create the first Mobile Casino.

One thing is clear, their mobile project succeeded well above all expectations. Today, LeoVegas is a stock-listed unicorn (total value over 1 billion USD), Multi-award winner of EGR, the Oscar in the casino world, with so many awards that listing all of them is not possible.

LeoVegas achievements over the years have earned them a reputation as one of the safest and trusted online casinos!

Welcome Bonus of up to ₹30,000

Screenshot of LeoVegas Welcome Offer India
A very generous welcome offer awaits anyone who signs up at LeoVegas. The only minor problem with the welcome bonus is that there is no free bonus on sign up.

BUT, Instead, they compensate with outstanding deposit bonuses – that you will want to sink your teeth into!

The welcome bonus is made up of 3 deposit bonuses:

  • 1st deposit bonus is 100% up to ₹10,000
  • 2nd deposit bonus is 50% up to ₹10,000
  • 3rd deposit bonus is 25% up to ₹10,000

Example: deposit ₹1,000 and you will get ₹1,000 extra right away on your first deposit, Giving you ₹2,000 to play with.

Example 2: deposit ₹1,000 and you will get ₹500 extra on your second deposit. Giving you a total of 1,500 to play with.

And so forth – you get the idea!

How does the deposit bonus work at LeoVegas

LeoVegas is using the preferable way of how the mechanics of a deposit bonus should function. And were one of the first online casinos to introduce this back in 2012.

The deposit bonus works like this; you deposit ₹100 and gets ₹100 in bonus. You now have a total of ₹200.

Your money and the bonus money are actually divided up in two separate wallets:

  • Real money wallet: ₹100
  • Bonus money wallet: ₹100
  • Total balance: ₹200

When you start placing bets in LeoVegas online casino, you will be using the real money first. This means that any wagers you place won’t be contributing towards the wagering requirement for the bonus – as you are not playing with bonus money.

You are most likely thinking right now, WHY ON EARTH is this a GOOD thing?

Let me explain, the other side of the coin is that ANY winnings you make while playing with your real money, you are free to withdraw. LeoVegas will forfeit the bonus of ₹100 they gave you, but you will keep the winnings.

I have several times won big and made a withdrawal before I started playing with bonus money. Most of the time my winnings have been bigger than when I have played without a deposit bonus. As the additional bonus money on top of my deposit, allowed me to place higher bets than I usually would place!

Tips: you can always check whether you are playing with real money or bonus money by checking your balance!

LeoVegas Bonus Terms & Conditions

For most people, they shiver when even thinking about T&C. For me, it’s my favourite part of any review. It makes me feel like an investigating Journalist who tries to reveal the truth, as I read through the T&C’s and decipher what the terms are.

Sadly for me, but good for us players. LeoVegas do not try to hide anything in their T&C’s.

You don’t even need to go to the T&C’s to find out that the wagering requirement is 35 times the bonus and that all casino games contribute 100% towards the wagering requirement, whilst Live Casino games contribute 10%.

BUT the part of the contribution is not entirely true, certain casino games have a lower contribution towards the wagering requirement.

In the general T&Cs I found that some only contribute 70%:

“Bets placed on the following Slots will contribute 70% towards the wagering requirements: 1429 Uncharted Seas, Blood Suckers, Supernova, Simsalabim and Devils Delight. Bets placed on the following Slots have a zero contribution to the wagering requirement: Forsaken Kingdom, Pearls of India, Kings of Chicago, Zombies and Robin Hood – Shifting Riches and Wishmaster.”

Also essential for you who using e-wallets like Skrill and Neteller, is that I found this bullet in the Bonus T&C:

“Deposits made via Skrill or Neteller are eligible.”

This does not make much sense, is it eligible or not eligible?

Well, I did you a favour.

I contacted their support to clear this up, and here is what they had to say:

Me: “hey,

I’m looking to register an account and make a deposit, But I’m using e-wallet (Skrill) and I can see in your Bonus T&C’s, that you have a bullet: Deposits made via Skrill or Neteller are eligible.

Does this mean that I won’t receive a deposit bonus?”

*20 min of waiting in Live Chat queue later*

Chloe: “Sorry for the wait Welcome to LeoChat, You’re speaking with Chloe.”

Chloe: “Yes you would not receive a bonus if you deposit using these methods”

Now it’s clear you won’t receive the welcome offer when depositing with Skrill or Neteller.

Besides these two minor, but yet essential bullets, everything is crystal clear, and the conclusion is that LeoVegas bonus T&Cs are just for us players.

Payment methods – Withdrawal and deposits

LeoVegas does not have a vast variety of payment methods but has the most common and vital payment options.

Let’s start with withdrawals

The Withdrawals times are not as fast as making deposits but are still reasonably good. You can expect to have your withdrawal within 24 hours. The minimum withdrawal limit is ₹100, the maximum withdrawal limit is flexible, but usually, LeoVegas will allow withdrawals up to ₹1 000,000 in one transfer!

LeoVegas has made improvements in how fees are handled in 2019; previously you could only make three free withdrawals a month. Additional withdrawals had a fee of 2.5%, but this stupid policy is now removed which is great for you and me.

Regarding other potential fees, this is what I found in the T&C’s:

“LeoVegas will credit Your Member Account back using the same method as You have previously deposited with, whenever possible. Upon withdrawing funds, Your bank or other payment providers may add a further handling charge. These charges may vary over time.”

Thus, it is no hidden fees from LeoVegas – but it may be fees charged from the payment provider for handling the transaction.

Documents and identification

LeoVegas has an MGA license, and there are guidelines for KYC acronym for Know Your Customer. KYC is an identification process of players.

You most often won’t be asked to provide identification documents if the withdrawal is made with the same payment option as the deposit and less than ₹200,000.

Worth taking note of is that this is only a guideline and online casino may have their own policies in place. Thus it’s not guaranteed you won’t need to send in documents to prove your identity.

Sooner or later, you will have to send in the documents as this is an obligation by MGA for all online casinos.

I recommend that you have all the documents ready and scanned in to send us an email.

Typically they ask you for:

  • Copy of Id-card with all four corners visible
  • If the deposit/withdrawal was made with a debit/credit card: photo of front side and backside – with the 6 numbers in the middle and the CVV numbers (3 digits on the backside) covered.
  • If deposit/withdrawal made with a bank account. You need a screenshot of the bank account with the account details visible.
  • Proof of Address – Utility bill of some sort. Example: electrical bill.

All this may seem like a lot of things and complicated. The first time a casino did their KYC with me, I thought I was a subject of identity theft.

But no need to worry, you can be calm. You won’t be scammed. All casinos recommended at G2G are trustworthy, and all hold a valid license. And in fact, these procedures are in place to protect YOU from fraud.

For example: if you would have dropped your debit card or had your bank details stolen, no one can deposit an online casino and then withdrawal the money to another bank account.

How to make a deposit

You don’t need to prove your identity to be able to make a deposit. Pick your prefered method of depositing money. I recommend e-wallets as they do not add any fees on transactions to and from online casinos.

LeoVegas has a slick feature; If you deposit with a debit card, you can save it. With the card saved you can make a deposit in-game with only one click. You just enter how much you want to deposit and then click deposit, and you will have a new balance right away!

Here is the full list of payment methods available:

  • Visa
  • Mastercard
  • Trustly
  • Neteller
  • Paysafe
  • Skrill

Loyalty Program & Campaigns

The loyalty program is LeoVegas Achilles heel, the only big disappointment with the casino. It wouldn’t be such a disappointment if it wouldn’t be that they have VIP levels. These VIP levels are not nearly being used to their full potential.

You would think that for each level you progress a bonus or some kind of award would be triggered – but nope! Sometimes you get nothing, nada…

This colossal flaw, shouldn’t make you turn your back if you are a bonus loving freak like me.

As they still have ongoing campaigns all of the time. Campaigns that varies from a couple of days to one week and sometimes an entire month. There is always some campaign happening at LeoVegas!

Besides these big campaigns, they also magically manage to include deposit and free spins offers. The only downside with all these campaigns is that it can be hard to keep track of all of them, as they usually have different T&C’s that apply to them. Also, it’s easy to miss out on an offer as these are sent mainly by email and text messages!

To give you an example of one of their grand campaigns, check out the video below:

[insert live casino campaign video]

Slot Games

LeoVegas have an enormous portfolio of slot machines, but not all of them seem to be available for Indian players, it may be jurisdictional reasons behind why they do not offer everything all slot machines they have in other countries.

LeoVegas portfolio does cover the needs far and beyond for all types of casino enthusiasts.

The online slot machine offering includes slots from traditional slot providers like NetEnt, Microgaming and Play’n Go. But also new up and coming slot providers like Big Time Gaming and Yggdrasil.

All slot providers provide are safe and secure. I’m familiar with most gaming providers and know they all have a valid gambling license and have also had their games tested and certificated by an independent, secure test lab, like eCogra.

So whether you want to play the super volatile slot Bonanza by Big Time Gaming targeted toward hardcore players. Or try out one of the old classics like Gonzo’s quest and Jack and the beanstalk from NetEnt. You will find them all at LeoVegas!

Only available at LeoVegas

LeoVegas Presents, are a small portfolio of exclusive slot machines only available at LeoVegas. The games have been developed together with no less than Yggdrasil and NetEnt. Together they have created some great synergies that have been transferred into the games. You can tell that it’s not only the game developers who are passionate about creating slot games – LeoVegas is too! Another reason why you should play at LeoVegas if you like slot machines!

Jackpots – Let your dreams come true

Screenshot of Leovegas Jackpot Lobby

LeoVegas has a jackpot tab with a wide variety of different jackpot slots.

As of February 2019, LeoVegas started to offer global progressive jackpots. Like Mega Moolah from Microgaming and Mega Fortune from NetEnt. You can also play the so-called: local jackpots, which means that the jackpot only builds up from players playing at LeoVegas.

Playing on local jackpots means two things:

  1. The chances of winning the jackpot are increased
  2. The jackpot value is significantly lower compared to global jackpots

Playing on global jackpots on the other hand:

  1. The chances are low to win the jackpot
  2. The jackpot value increases faster and to a bigger amount
Explanation: Global jackpot – it’s a jackpot shared between several Indian online casinos. All players from the different casinos help to build the jackpot. This means that compared to local jackpots, global jackpots increase quickly and reaches staggering amounts.

LeoVegas Live CasinoScreenshot of Leovegas Live Casino Lobby

Now we are done with Casino and can finally start our journey on their second most popular product: Live Casino!

LeoVegas was indeed a pioneer launching their mobile casino, but lately, it’s the Live Casino that has taken over the torch when it comes to innovation.

It’s difficult to know where to begin reviewing their live casino – as it’s so many awesome features to write about.

So let’s start in the lobby and what they have done here is ingenious.

For all tables you can see the min and max bets, but wait that’s not all:

Like playing online roulette? Well, now you can see the hot/cold numbers as well as the last winning numbers directly from the lobby for every roulette table – so you know which table you should choose on your betting strategy will have the best chance to win.

Like playing online blackjack? We have all been there; you find a table with a dealer that gives off a promising vibe, the min and max stake is within your budget, you start the table. All to find that when the table has loaded, there are no empty seats. Frustrated you have to go back to the lobby and look for a new table.

Not anymore, not at LeoVegas! Now you can see the available seats from the lobby, and it’s updating in real time. Awesome!

So what about their selection of games… It’s not great, it’s splendid, it’s marvellous, fantastic – you can throw superlatives at LeoVegas Live Casino. But the facts are that they have a unique product and offer one of the biggest portfolios of Live Casino games.

They have multiple live casino providers, who all have valid licenses:

  • Evolution Gaming
  • NetEnt Live
  • Extreme Live Gaming
  • Lucky Streak Gaming
  • Ezugi
  • Authentic Games
  • Dragonara

So whether you want to play with dealers covered in tattoos, play with a direct live stream feed from a real land-based casino or play in LeoVegas own studio – It’s all there for you to enjoy!

LeoVegas Chambre Séparée

LeoVegas is all about exclusivity and being first with the latest and driving innovation, so why not have an own studio?

Chambre Séparée is French, and the term comes from land-based casinos. Where there sometimes, is a hidden private room in the back where only the best VIPs are allowed in.

Needless to say, LeoVegas live casino studio feels lush, exclusive, but first and foremost FUN. If you are looking to play with no or little interaction with the dealer, this is not for you. But if you want to have a good time, these tables are perfect! Especially the Party Blackjack table with two dealers!

The Studio is built together with Evolution Gaming, so you know it’s safe and up to legal standards.

The dealers are handpicked from Evolution, to assure the LeoVegas brand is fully embodied – Which means they are all fierce and beautiful!

Live Casino bonus of up to ₹30 000!

Screenshot of LeoVegas Live Casino Welcome Offer India

A dedicated Live Casino Bonus, is something still unique among online casinos. And of course, LeoVegas is one of these few casinos who offer it.

So what do you get in the Live Casino welcome offer?

  • 1st deposit 100% up to ₹10,000
  • 2nd deposit 50% up to ₹10,000
  • 3rd deposit 25% up to ₹10,000

If you are unsure how the deposit bonus work, please see above under the explanation of the welcome bonus in the casino.

Live Casino Bonus Wagering Requirements & T&Cs

Wager requirements are 70 times your bonus. All live games contribute 100% towards the wagering requirement. Where slot games contribute 0%!

The Bonus T&C are straightforward there is nothing hidden here in the fine print.

One bullet worth noting is the following:

“Players are not permitted to place bets of 25% or more of the deposited amount in a single gaming round. Players deemed to be adopting such a strategy could potentially have their winnings removed.”

This is important to keep in mind, especially if you are using any common strategies in roulette or before you choose to double up in blackjack. Breaching this term may result in a loss of your winnings.

LeoVegas Sportsbook

I will be brutally honest with you if you are looking for a sportsbook. Do not use LeoVegas. There are plenty of really good sportsbooks out there like Bet365 or Betway. LeoVegas does not qualify as one of them, and I can see this, even though I’m not even myself a big sportsbook player. However, if you are looking to place a bet every once in a while – the sportsbook covers your needs.

LeoVegas do not have their software for sportsbook, which is part of the problem. The platformed used is Kambi, which has been developed by Unibet. Which means that there are dependencies between the two different companies and LeoVegas can’t freely develop, change and improve the product as they need and want.

They do offer the most sports and have live betting, so there is no real issue on the offering. Not on the bonuses either, the problems are only limited to the software itself.

Win up to ₹10,000 Extra at LeoVegas SPORT!

As most things at LeoVegas, it’s is as straightforward it could be:

LeoVegas gives you a 100% Profit Boost – up to ₹10,000 Extra Winnings – when you place your first bet at LeoVegas sport.

LeoVegas Mobile appimage of LeoVegas Mobile App Lobby

So we are finally here, getting closer to the end of this review and are now at the heart of LeoVegas. Their mobile app.

I’ve tried to download it from the Indian App store, without success. If you like to play on mobile, I recommend that you change your country to in App store to UK, to download the app from that store where it is available. You can do this with the help of a VPN.

For you using Android, you can download it from Google Play.

If you are on a windows phone I feel sorry for you, you should put yourself out of your suffering and get a new mobile.

So, you are probably asking yourself right now, why bother downloading the app?

  • Get exclusive offers through push notifications
  • Fingerprint login on the mobile
  • LeoVegas claims, faster load times but I haven’t been able to confirm
  • More convenient than a web browser

Support available 24/7/365

At LeoVegas there is always someone to help you. It doesn’t matter if it’s in the middle of the night, early morning or during a holiday. You can always reach out to the customer support at LeoVegas and be sure to get a helping hand.

What I find best with LeoVegas support is the FAQ – section. It’s thorough and must of the questions that may arise be answered there. Hence I recommend checking the FAQ first if you run into any issues at LeoVegas. If you can’t find your answer, their Customer support agents in Live Chat will be there to assist you. If I had to summarize the support agents I’ve dealt with it would be:

  • Professional
  • Knowledgeable
  • Understanding
  • Solution-oriented

The only cons I can give LeoVegas support is that there is currently not a telephone for Indian players, we can call. As you know and probably experienced yourself certain issues and problems are prone to miscommunications using email and live chat and is easier solved by phone.

You can reach LeoVegas support by email on support-in@leovegas.com.

Top 5 reasons why to play at LeoVegas

If you read this far, well done and big thank you! I hope you have enjoyed reading this review. To sum everything up and give you some good reasons to sign up at LeoVegas NOW.

I will list the top 5 reasons why you should play at LeoVegas:

  1. If you play via your Mobile. LeoVegas is THE casino for you.
  2. Live Casino Offering and product is the best of all online casinos
  3. Safe and trusted in all aspects from the games to play to withdrawal and deposits
  4. Exclusive slot machines that you can’t play anywhere else
  5. The welcome bonus – is generous and with fair T&Cs
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